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Operations Policy

Operating Hours:

Our corporate office and warehouse operating hours are Monday through Friday, 8:30am- 5:30pm EST (Miami/ NY time zone). After hours/ weekend communications are available via our online chat or anytime via email at Our corporate office and warehouses are closed on weekends and all major U.S. holidays. 


There are many different ways to get in touch with SalonX. You can DM us on our Instagram handle: @salonxtensions. You can also call us toll-free during normal business hours at (888) 592-1685. You can live chat us here on our website by clicking the little brown chat icon at the bottom right hand corner of your screen. You can email us at You can leave a message or start a conversation topic on our forum by click here. Finally, you can also contact us via your members portal by signing on to your account here.

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